We are a strategy and experience design consulting firm that helps organizations innovate, transform, and grow.
We work with both large organizations and small businesses to help them define their unique purpose and understand their customers more deeply. We act as catalysts for change, co-creating business and digital transformation plans that inspire our clients, unlock growth, and position businesses for success.
Whether you are a large organization looking for an injection of fresh, customer-centric thinking on your next transformation project or a small business looking to take your business to the next level, we can help. Contact us to get started today.
About
Shaping vision. Driving results.
We are a collaborative team of business experts with a shared passion for creative, customer-centric thinking, and a laser focus on delivering results for our clients.
Founder and CEO – Caroline Stacey
Caroline is a proven and dynamic leader who has led global teams for large software and consulting companies as well as technology start-ups. She is passionate about helping businesses succeed by putting customers at the center of their thinking.
She brings energy and heart to her work, drawing on her strategy, marketing and general management experience across senior leadership roles at CEB and Accenture, and executive positions at technology start-ups Retek (now part of Oracle), PreVisor, and SHL.
Named a ‘woman leader to watch’ by women’s leadership development firm, LeadHership1, and quoted in the Wall Street Journal, Kiplinger’s and other publications, Caroline is a sought-after management consultant, advisor, and coach.
Our Story
Founded in 2020 by Caroline Stacey, Caroline Stacey and Co. is a different kind of boutique consulting firm. Recognizing the need for a more collaborative and nimble approach based on global “big co.” experience but scaled to meet the needs of each client and the demands of an increasingly digital world, Caroline Stacey and Co. was formed.
We are creative, collaborative, and challenging (in a nice way) because we’ve found that’s the best way to get amazing results. We are effective at developing relationships at all levels of your organization to challenge thinking, create buy in, and build trust. We bring insight, energy, and passion to help our clients unlock potential — and transform their businesses.
Interested in learning more? Start here.
Services
We believe that words matter — a lot, and that creating a shared vision rooted in a deep understanding of your customer is critical for long term success. That is why mission and vision creation and strategy formulation is often where we start.
If you already have those aspects figured out — great! We can help you turn your vision into a compelling strategy that engages customers and drives results. Or we can help define and create a new customer service experience that becomes something truly compelling and unique.
May be a digital experience is the best way to reach and engage your customers? Let us help you evaluate options and implement innovative, digital solutions to transform your customer experience.
Strategy
Defining strategy, business plans, and go-to-market approaches that generate value for established companies and business units as well as small businesses and start-ups.
Digital Transformation
Desiging a solution vision and implementing compelling digital experiences based on your strategy and a deep understanding of your brand and target customers.
Customer Experience Design and Implementation
Crafting and implementing innovative customer experiences that connect with customers, enhance your brand, and engage your teams.
Results
We’ve partnered with businesses large and small to help them transform and deliver results.
Featured Engagements
Develop a business and transition plan to help a tax preparation firm transform and grow.
Create a compelling, new digital experience for hospital patients to connect with family.
Define a strategy to transform the patient wait time experience for a healthcare organization.
What Our Clients Are Saying
I enlisted Caroline Stacey and Co. to help with a business and succession plan. Caroline listened well to the needs I expressed, laid out a fine process, ably enlisted participation from key staff members, and helped us move a long way from ‘Founder-Leader’ to a ‘Management Team’ approach.
I found it easy to speak frankly with Caroline. From beginning to end she was an objective consultant with empathy for the challenges I/we faced and a willingness to push me/us to develop solutions.
With Caroline’s help, we finally did this vitally important work. We have now explicitly stated the Mission, the Vision, and the Values of the company. This allows me to let go the reins more easily since I have greater confidence that those succeeding me will respect the firm’s roots as they carry it forward to the next level.
Contact
How can we help? Help us understand what you’re looking to achieve by sharing more here:
Or connect directly with Caroline at:
Caroline Stacey
Founder and CEO, Caroline Stacey and Co.
E: moc.y1714663020ecats1714663020enilo1714663020rac@e1714663020nilor1714663020ac1714663020
C: 612.963.1749
4816 Penn Ave. S.
Minneapolis, Minnesota 55419